Frequently ask questions
Free car wash
at delivery
For any other questions, feel free to call us.
If we haven’t answered your question here, feel free to contact us by phone or email. Our team will strive to respond to you in the shortest possible time.
IS CAR SHIPPING DOOR TO DOOR?
Yes, we always ask for your specific pickup and delivery addresses, if the carrier can get right to the addresses you provide, they will. If the addresses that you give us are not safely accessible for a Multi-car carrier, you will need to make arrangements with the driver to meet at a nearby location where the carrier can safely get in and out.
CAN I PACK ITEMS IN MY CAR?
People do it all the time (rarely for free) but the official answer is no.
You will hear a lot of companies tell you that you can put up to 100 pounds of items in the trunk, but that is not entirely true. That fact is a DOT officer can fine carrier of they are over their weight limit. Some carries likely will try to negotiate with you to cover themselves of fine happed, but that is something that we can’t put into your contract.
ARE MY DATES GUARANTEED?
Only in rare cases dates are guaranteed and car carriers will usually charge a premium rate to make it happen.
All dates given by car carriers are typically estimates and projections.
IS MY VEHICLE INSURED?
YES!
Part of what you pay us for is to verify that the car carrier that we put you on is covered by the proper amount of insurance and that everything is up to date. There is never any additional cost to you for this coverage, and their insurance is always primary.
